PCMD - Preventive Computer Maintenance & Defence

At KCHelpDesk we simplify the daunting task of managing Information Technology for your business. We want to be your one stop shop for all your I.T. needs.

We invite you to explore our support plans below and learn more about what we can do to help your business become more efficient and profitable.

Reactive support leaves your business vulnerable to spyware, viruses and other security and maintenance issues.  Theses vulnerabilities put your network, computers and important data at risk constantly. Theses threats impact productivity and downtime dramatically.

Proactive plans anticipate and prevent theses threats to your computer before they become a problem. Preventive Computer Maintenance & Defence plans are fully customized to your overall computer network needs and budget concerns. By being proactive, your company network will end up having a lower total cost of ownership. We make your network highly efficient and create advantages over your competition by eliminating problems before they occur.

 

PCMD - Maintain

  • Continuous Server and Workstation Monitoring
  • Detailed Inventory Reports
  • Anti-Virus Monitoring and Continuous Updates
  • Event Log Monitoring
  • Tracking of Hardware and Software
  • Services Monitoring
  • Core Health Monitoring
  • Disk Space/Disk Health Monitoring and Maintenance
  • Backup Monitoring
  • Temp File Deletion
  • Machine Optimization
  • Microsoft Updates, Security Updates and Vulnerability Updates

PCMD - Support

  • All Levels of Maintain Included
  • Malware Removal
  • Backup Verification and Support fix
  • Unlimited Remote Support
  • Unlimited Phone Support
  • One Stop Shop Liaison Service for ISP, Software, Hardware, Printers, 3rd party vendors.

PCMD - Service

  • All levels of Support and Maintain Included
  • On-Site Support
  • Unlimited Drop Off Support
  • Routine Physical Cleaning of all Hardware.
  • Auditing
  • Detailed Executive Reports